Ace Pizza — Privacy Policy

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Last updated: September 2026

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Bruno Claude Yves Diaz, trading as Ace Pizza, respects your privacy and is committed to protecting your personal information.

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This Privacy Policy explains how we collect, use and protect personal information when you use our website, place an order, request delivery or collection, contact us or otherwise provide information to Ace Pizza.

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1. Who We Are

Ace Pizza
Caesarean Tennis Club
Grand Vaux
St Saviour
Jersey JE2 7NA

Telephone: 01534 737333
Email: management@acepizza.je
Website: www.acepizza.je

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For the purposes of the Data Protection (Jersey) Law 2018, Bruno Claude Yves Diaz, trading as Ace Pizza, is responsible for the personal information collected and used in connection with the Ace Pizza business and website.

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2. Information We May Collect

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Depending on how you interact with Ace Pizza, we may collect information including:

• your name;

• telephone number;

• email address;

• delivery address;

• details of your order;

• collection or delivery information;

• information concerning food allergies, intolerances or dietary requirements that you choose to provide;

• correspondence or information you provide when contacting us;

• information relating to payments and transactions; and

• technical information relating to your use of our website, including information collected through cookies and similar technologies.

 

We only collect information that is reasonably necessary for providing our services and operating our business and website.

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3. Online Orders

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When you place an order through our website, we use the information you provide to process and manage your order, arrange collection or delivery, contact you where necessary and provide information relating to your order.

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Our website and online ordering facilities are provided using Wix. Information entered through the website may therefore be processed through Wix's systems in order to provide these services.

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4. Delivery Orders

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Where you request delivery, we use the delivery address and contact information you provide for the purpose of completing your order.

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Your delivery information may be made available to the person responsible for delivering your order where necessary to complete the delivery.

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5. Payments

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Where you choose to pay online by card, payment information is processed through the payment service provider made available through our website.

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Ace Pizza does not need to receive or store your complete payment-card details in order for the payment provider to process your transaction.

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Payment providers may process information in accordance with their own legal and regulatory obligations and privacy policies.

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6. Food Allergies & Dietary Requirements

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If you tell us about a food allergy, intolerance or other dietary requirement, we use that information to help us respond appropriately to your order and requirements.

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Information concerning an individual's health can receive additional protection under Jersey data-protection law. Jersey Law

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Please only provide allergy or dietary information that is relevant to the order.

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If you have a serious food allergy, we recommend speaking directly with Ace Pizza before placing your order so that we can discuss your requirements.

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7. How We Use Your Information

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We may use personal information to:

• process and fulfil orders;

• arrange collection or delivery;

• process payments;

• contact you regarding an order where necessary;

• respond to enquiries;

• assist with food allergy or dietary requirements;

• maintain appropriate business, transaction and administrative records;

• provide and improve our website and services;

• protect the security and proper operation of our website; and

• comply with applicable legal or regulatory obligations.

 

We do not sell your personal information.

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8. Our Basis for Using Personal Information

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We process personal information only where there is an appropriate legal basis for doing so.

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Depending on the circumstances, this may include processing necessary to provide products or services you have requested, to comply with a legal obligation, for legitimate business purposes where these do not override your rights, or where you have given consent.

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Where processing relies upon consent, you may withdraw that consent, subject to applicable law.

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9. Sharing Your Information

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We do not sell or trade customers' personal information.

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We may use trusted service providers where necessary to operate Ace Pizza and its website. These may include:

• Wix, which provides our website and online ordering facilities;

• our payment service provider where online card payments are used; and

• other service providers necessary to operate the website or fulfil an order.

 

We may also disclose information where required by law, regulation or a competent authority.

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Under Jersey data-protection rules, a business remains responsible for meeting its obligations when it appoints processors to handle personal information on its behalf. jerseyoic.org

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10. How Long We Keep Information

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We keep personal information only for as long as reasonably necessary for the purpose for which it was collected, including where records need to be retained for legitimate administrative, accounting, legal or regulatory purposes.

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Different types of information may therefore be retained for different periods.

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When personal information is no longer required, it should be securely deleted or otherwise disposed of as appropriate.

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11. Keeping Your Information Secure

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We take reasonable steps to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

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Where third-party services such as Wix and payment providers are used, those providers are responsible for the security of the systems and services they provide, while Ace Pizza remains responsible for taking appropriate steps in relation to personal information under its control.

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12. Cookies

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Our website uses cookies and similar technologies.

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A cookie consent system is provided on the website so that visitors can make choices about non-essential cookies and tracking technologies where applicable.

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Visitors can also review or change their cookie choices through the privacy settings provided on the website.

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Further information is available in our Cookie Policy.

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13. Your Data Protection Rights

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Under the Data Protection (Jersey) Law 2018, individuals have a number of rights concerning their personal information, subject to the circumstances and applicable exemptions.

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These include rights concerning access to personal information, correction, erasure, restriction, data portability and objection to certain processing. 

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If you wish to make a request concerning your personal information, please contact us at management@acepizza.je.

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14. Complaints

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If you have concerns about how Ace Pizza has handled your personal information, please contact us first so that we have an opportunity to address the matter.

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You also have the right to make a complaint to the Jersey Office of the Information Commissioner (JOIC) about the handling of your personal information. 

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15. Changes to This Privacy Policy

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We may update this Privacy Policy from time to time to reflect changes to our business, website, services or legal requirements.

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The latest version will be published on this website together with the date it was last updated.

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16. Contact Us

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If you have any questions about this Privacy Policy or how Ace Pizza handles your personal information, please contact:

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Ace Pizza
Operated by Bruno Claude Yves Diaz, trading as Ace Pizza

Caesarean Tennis Club
Grand Vaux
St Saviour
Jersey JE2 7NA

Telephone: 01534 737333
Email: management@acepizza.je
Website: www.acepizza.je